Returns and Refund Policy

Basic Policy

Due to the nature of digital products, we generally cannot accept returns or issue refunds after purchase.

Exceptions

Refunds or exchanges may be provided only in the following cases:

• The product data has a critical defect
• The product content differs significantly from its description

Conditions

If any of the above applies, please contact us within 7 days of purchase.

Refund Method

If a refund is deemed necessary, it will be processed appropriately based on the payment method used.

Customer-Initiated Returns

We generally do not accept returns or refunds for completed purchases at the customer's convenience. Annual passes do not renew automatically and need no cancellation. Monthly renewal can be stopped on the Premium page. Prorated refunds for unused time or unused allowance are generally not provided.

Donations

This site accepts voluntary donations. Due to their nature, donations are generally non-refundable.